Delete your account

App: FastLift · Operated by RAXBI LTD · Contact: [email protected]

Delete in the app (fastest)

If you can open FastLift on your device, you can delete your account from inside the app:

1. Open FastLift and go to the Settings tab.
2. In the Account & health section, tap Delete account.
3. On the confirmation sheet, tap Delete account again to confirm.

When you confirm, we delete your account and all your synced data from our servers, erase your weigh-ins and profile details from this device, and sign you out. Your fasting and training history is kept and the app keeps working in local-only mode.

Delete by request (no app needed)

If you cannot open the app, email us from the address linked to your account and we will delete your account and all your synced data for you.

• Email [email protected] with the subject "Delete my FastLift account".
• Send it from the email address you use to sign in to FastLift, so we can verify the request.

We confirm by email once your account and synced data have been deleted. We aim to action requests within 30 days.

Email a deletion request

What is deleted

Deletion removes the data stored under your account on our servers, including:

• Your account and sign-in email.
• Your synced fasting history, daily training and protein toggles, workouts and sets, foods and food entries, your bodyweight entries, and your protein target.
• Your group memberships, the display name other members saw, and the posts, comments, reactions and cheers you wrote in groups.
• Your identifying details inside any weekly group recap and inside any report about you that a moderator still holds.

Deletion also erases the following from the device you delete on:

• Your weigh-ins.
• Your profile details: bodyweight, height, age, sex, activity level, and display name.

What is kept

• On-device history: your fasting and training history on this device is not wiped, so the app keeps working in local-only mode. Your weigh-ins and profile details are not kept: those are erased, as described above. If you also want to remove the history, delete the app from your device.
• Purchase records: subscription and purchase records held by Apple, Google, and our subscription provider RevenueCat may be retained where required for tax, accounting, or fraud-prevention reasons. These are not part of your synced fasting data. Manage or cancel a subscription in your Apple App Store or Google Play account.

Where your data is stored

If you use an optional FastLift account, your synced data is stored on Supabase in the London (eu-west-2) region, with sync handled by PowerSync. See our Privacy Policy for details.

Contact

Questions about deletion: [email protected].